Privacy Policy

This Privacy Policy describes the privacy practices of Wood from the Hood. It applies to our interactions with our customers and visitors, including, but not limited to: use of our website, visits to our stores, phone or email communications, viewing online or email advertisements, use of our mobile applications (delete if you do not have a mobile application), interactions through our authorized service providers, and social media interactions.

Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, username, purchase history, address, and email address.

We also use third-party tracking tools like Google Analytics to understand your activity while on our website. We may use this information to remarket relevant ads to you at a later date and  we may send you emails about our store, new products, and other updates.

We retain information for as long as it is needed or useful to provide and improve our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Consent

When you provide us with personal information to compete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you are consenting  to our collecting and using such information for that specific reason only. If we ask for our personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.

To withdraw consent, you may contact us at info@woodfromthehood.com or reply directly to any email solicitation.

Disclosure

We may disclose your personal information if we are required by law to do so.

Payment Information

When you make a purchase, all payments received are processed through a third party service provider, such as  Intuit GoPayment® or PayPal®. We do not  collect or directly handle any payment information, including information from your credit card, debit card, check, PayPal account, or gift card.  Please refer to the privacy policies of Intuit GoPayment® and PayPal®  with respect to the information provided to them.

Security

Although no method of transmission over the internet or electronic storage is 100% secure, to protect your personal information, we apply and maintain generally accepted industry standards.

Cookies

We use cookies to facilitate the administration of our web site and may use cookies to facilitate remarketing to you online.

Remarketing

We use Google Analytics Remarketing to advertise online. This means we may continue to show ads to visitors who have previously visited our website. Google remarketing helps us tailor ads that we think may be of interest to you. We respect your privacy and do not collect any personally identifiable information through the use of Google’s remarketing system.

Wood from the Hood and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. It could mean that we advertise to previous visitors who have completed a specific task on the website, for example, placed an item in their shopping cart. We may also tailor advertising based on the specific product pages you viewed on the website. These ads may appear across the internet, including websites on the Google Display Network.

Any data collected will be sued in accordance with our own privacy policy, and Google’s privacy policy. You may opt out of Google’s use of cookies by visiting Google Ads Settings. You can also learn more about opting-out of Google Analytics by using the Google Analytics Opt-out Browser.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@woodfromthehood.com or reply directly to any email solicitation. If you would like to stop receiving e-news emails, click “unsubscribe” at the bottom of the email.